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Travel Reservation Specialist in Carrollton, TX at PrideStaff

Date Posted: 12/3/2018

Job Snapshot

  • Employee Type:
    Seasonal/Temp
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/3/2018

Job Description

Our client: a successful luxury travel company is looking for a Travel Reservation Specialist in Carrollton!

This position offers fantastic earning potential ($18/hr), flexible scheduling and is a temp to hire role.

Full-Time; M-F with occasional Saturdays (on rotation)

Essential duties and responsibilities include but are not limited to:

  • Create and maintain all travel reservations including emphasizing salable features; accurately respond to questions; quote prices and payment terms; secure reservation options; document special requests; close the sale and process payments.
  • Recommend solutions to overcome client objections and to address travel partner and guest concerns.
  • Make outbound lead follow-up telephone calls and email to qualify leads and sell products.
  • Provide superior customer service in all interactions with travel agency partners, guests, and internal partners.

Other skills, abilities, qualifications, and minimum requirements:

  • Excellent interpersonal and communication skills (verbal and written) to interact with travel agency partners, guests and internal partners.
  • Ability to acquire detailed knowledge of the company's products and services to assist towards maximizing sales.
  • Strong sales ability with attention to detail and a high level of self-motivation. Ability to quickly learn internal reservations booking system and supporting systems.
  • Strong computer skills with basic MS Office programs such as Word, Excel, and Outlook.
  • Ability to multi-task and work independently.
  • Strong desire to exceed guest expectations.
  • Previous call center, airline or travel industry experience (particularly working with professional travel agents) preferred.
  • Professional, customer service oriented, friendly, and outgoing.

* Once hired on by the client, the company offers additional benefits.