Travel Reservation Agent in Fort Lauderdale, FL at Pridestaff

Date Posted: 4/15/2018

Job Snapshot

Job Description

Travel Reservation Agents needed for our client in Fort Lauderdale

--Answer incoming reservations calls as assigned, and placed outbound calls as assigned by supervisor

--Ability to deescalate calls and resolve customer complaints

--Ability to use multiple booking tools to make a complete travel reservation.

--Process booking, payment and documentation with attention to detail and accuracy

--Use retention strategies to reduce cancellations, including selling the value of current and alternate options

--Experience with Travel booking in a Call Center environment

--MS Office with intermediate skills

--Minimum typing speed of 35 WPM

Pridestaff is an equal opportunity employer.