Surgery Scheduler in Gainesville, GA at Pridestaff

Date Posted: 6/25/2018

Job Snapshot

Job Description



       The Surgery Scheduler will be primarily responsible for

  1. Demonstrate excellent customer service skills to supersede expectations and demonstrate exceptional professional behavior as a representative.
  2. Obtain and accurately enter accurate patient demographic, insurance authorization and workup from physician offices at time of scheduling.
  3. Develop an ongoing communication plan with physician office schedulers to assess satisfaction and identify opportunities for improvement.
  4. Perform a cost analysis for new procedures identified by the clinical team.
  5. Review block utilization weekly and monthly to release block times not being used and actively backfill with other cases.
  6. Maximize efficiency within the surgery schedule by organizing cases.
  7. Coordinates schedule with physician time, staffing, procedure complexity, patient age/needs and equipment availability in mind.
  8. Coordinates with anesthesia group to confirm scheduling for coverage.
  9. Works closely with Clinical Director to avoid equipment or supply conflicts.
  10. Ensures all necessary paper work for any patient” add- on” is received by the appropriate staff.
  11. Communicates changes to schedule to appropriate staff.
  12. Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
  13. Accurately uses procedure codes to ensure proper billing.
  14. Work with business office in identifying and costing high dollar implants to ensure reimbursement.