Customer Service Representative in Ball Ground, GA at Pridestaff

Date Posted: 6/13/2018

Job Snapshot

Job Description



Manufacturing Customer Service SpecialistCompany Description

This is an opportunity for Temp to Hire employment with a National company.  They are one of the largest stair manufacturing company in the country, and they are GROWING!  Upon hire this company will provide training and a chance to develop a Career!

Job Description

With the customer service and product training provided by the Company, a capable Customer Service Specialists will have a good foundational understanding of products, installation system and processes.  They will also be equipped to understand and answer customer inquiries.  Finally they will be equipped and capable to receive and enter customer orders with the goal of ensuring a positive customer experience.

Qualifications

Successful candidate will be highly organized, outgoing, personable, have excellent customer relation skills, proven keyboarding skill, able to multi-task (using phone while seeking and entering data on the computer) while performing duties in a very fast-paced environment.  Candidates must have at least a high school diploma or GED.  Former manufacturing based customer service and data entry experience is considered a plus.  Experience with stair parts and stair construction, general home construction or millwork products is desired, however ample stair parts training will be provided to a capable and qualified candidate. Other essential requirements include:

  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • The ability to ensure a high degree of competency and accuracy while keyboarding for efficient and accurate entry of customer order data in to the Sage X3 database
  • The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters and words).
  • The ability to communicate with people outside the organization, representing the organization to customers, the public and other external sources
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • The ability to communicate information and ideas in speaking so others will understand.
  • The ability to work in a fast paced environment.
  • The ability to concentrate on a task over a period of time without being distracted.
  • The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
  • Ability to perform the required duties specified, onsite, weekdays, Monday through Friday, from 8:00 am to 5:00 pm.
  • Maintain compliance with all company policies and procedures
    Additional Information

    We offer competitive pay and a comprehensive benefit package that includes medical, dental, vision and life insurances, 401(k) savings plan, tuition aid, paid holidays/vacations, etc upon Hire.  To be considered, you must submit a resume with a complete salary history. 

    We participate in a Drug Free Safety Program for a drug-free workplace.  All positions require background checks and a pre-employment drug screen. 

    Wage will be commensurate with experience.

    We look forward to receiving your application!