Call Center Specialist in The Colony, TX at Pridestaff

Date Posted: 6/5/2018

Job Snapshot

Job Description



Call Center Specialist

Have you been looking for a growing, award-winning company that you can get behind and feel good about the impact it has on sustainability and recycling efforts?!

Our client is a full service environmental consulting and management group supporting the efforts of Fortune 500 companies seeking to maximize profits and mitigate risks and minimize their ecological footprints. If you've been seeking a client service opportunity where you can have a significant impact and will be noticed & appreciated by a high energy team, this opportunity could be right for you! Our client provides a fun, interactive culture that includes wearing jeans every day!

The Ideal Candidate Will Be Able To:

  • Possesses previous years of experience with strong customer service and relationship building skills
  • Handle heavy client contact & interaction via phone and email
  • Extremely detail oriented with strong organizational skills
  • The ability to quickly learn multiple software and database formats as required by our Client(s)
  • The ability to work independently and complete tasks within given timeframes
  • Capable of working with multiple Managers across all lines of business
  • A quick-thinking, problem-resolving attitude
  • The ability to thrive in a competitive, goal-driven environment
  • The ability to manage day to day customer interaction, provide superior customer service and display a sense of urgency to customer needs
  • Continually seeks opportunities to increase customer satisfaction and deepen customer relationships
  • Understand how to communicate difficult / sensitive information tactfully
  • Displays a positive attitude and is an effective team player
  • Goal oriented

ROLE COMPETENCIES

  • College graduates are encouraged to apply
  • Prior work experience in a busy client facing environment
  • Intermediate Microsoft Office (Excel, Word, Outlook) skills
  • Responds well in a dynamic and fast paced environment

Our client provides:

  • Benefits Package: Medical/Dental/Vision, 401(k) Plan , Life, STD/LTD
    • Company paid medical insurance for employee –only coverage
    • Company paid Life, Short term and Long term disability plans
    • 401k: Match 100% up to 3% of contributions and vested in the match immediately
    • Employee Stock Purchase Plan
    • Health and life insurance plans eligible 1st of month following 30 days of employment
  • Paid Holidays and Paid Time Off
  • Fun work environment
  • Casual business dress, aka jeans!
  • Great Incentives and Rewards
  • Opportunity to be part of a young and growing company
    • Received Employer of the Year Award (2011)
    • Received Entrepreneur of the Year Award (2013)
    • Ranked as fasted growing public company in No. Texas (2015)
    • Ranked one of the top 100 largest public companies in TX (2015)